b'Contents & TermsGOLDEXPRESSSERVICE SMTable of Contents Same Day ServiceOrders which are received by 3:00 PM EST will be shipped the same day the order is received, subject to 3-11 14K Gold CHAIN availability. Faxed orders ensure accuracy and are given the highest priority. When ordering, please use the order forms provided. Our TOLL FREE 24-Hour FAX Order Line is 1-800-880-3198. Please note that 12-1314K Adjustable Chain in season we cannot guarantee same-day shipment. Please accumulate your orders and have your order Ready before calling. Orders placed at different times are treated as separate orders, shipped individual-14-15Omega Chain ly, and are subject to separate shipping charges. Backorders will be held only if specifically requested. Backordered merchandise will be shipped as soon as it is available. Customers are responsible for shipping 16-1714K Gold EARRINGS charges on backorders. If you cannot accept backorders, please specify at the time the order is placed.1814K Gold MENS CHAIN DeliveryAll orders are shipped via UPS or FedEx. The minimum shipping charge for 2-Day Delivery is $9.95. Next 1914K Gold FASHION RINGS Day Air service is available upon request (minimum Next Day Air charges are $29.95). UPS/FedEx offers an optional Saturday Delivery Service for time-sensitive packages shipped Friday by specifically requesting 20-2314K Gold INITIALS Saturday delivery. Additional charges apply.24-2514K Gold TOE RINGS/ANKLETS WarrantyCG Creations offers a limited lifetime warranty on our collection of machine-made chain sold by weight. We will replace or repair (at our discretion) any chains that break during the course of normal wear. Defective 26-4114K Gold Pendants/Charms items will be replaced with the exact item and length only, subject to availability. Some restrictions apply. Please call our customer service department for complete details and instructions.42-4318K and 10K ChainPricing44-47Sterling Silver Chain Prices are adjusted daily, based on second London gold fixing (plus refining fees). Prices are subject to change without prior notice. We reserve the right to correct typographical errors. For volume pricing 48-51Sterling Silver Anklets, Toe Rings, Initials inquiries, please call our sales department.52Sterling Silver Medals MinimumWe encourage customers to order frequently; therefore, we have no minimum on reorders. New accounts 53-57Ready to Wear Jewelry or accounts that have not ordered within six (6) months are encouraged to meet a higher initial order minimum to activate their account. Call our customer service department for details.5818K/Sterling Silver Chains & Charms Weights & Quality59Sterling Silver Chains & Charms All karat gold items are guaranteed to be 14K or 10K Plumb Gold as appropriate, and are shown actual size.60-71Sterling Silver Beads & Charms The weights listed in our catalogs are approximate gram weights and may vary. Conversion to penny-weight: dwt. = gram weight divided by 1.56. Items without a weight Iisted are sold by piece. Rings pictured 72-73 Earrings & Rings in this catalog are generally stocked in average sizes (Ladies: 7, Gents: 10). If a particular ring size is or-dered, the closest stock size will be shipped. Bracelet lengths are listed as whole numbers for convenience. 74-75 Dainty Pendants Bracelets listed as 7 are actually 7.25.Returns & Claims76Enameled Initial Necklaces Prior authorization required for all returns. We do not offer memorandum or consignments. All claims for damages must be made within five (5) days of receipt of merchandise. Shortages must be reported 77Expandable Bangles immediately. Special ordered items cannot be returned. Returns must be packaged securely, insured and shipped via your preferred carrier to: CG Creations, P.O. Box 1001, Pearl River, NY 10965. The Return 78-79 Natural Gemstone Wrap Bracelets Authorization Number must be written clearly on the OUTSIDE of the package. Please include a copy of the original invoice, or supply an invoice number and date with the return. Please do not include orders 80-81Mens Alternative Metals Jewelryor payments with returns, unless explicitly requested to do so. Please allow extra time in season for the processing of returns. Credit card customers will only be issued a refund if the return is due to our error 82-93Sterling Silverand appropriate authorization is obtained within five (5) days of receipt of package. We reserve the right to correct errors on a timely basis.94Sterling Silver Lockets Terms95Heart & SoulSterling Silver Love Related Jewelry Accounts which require open terms are encouraged to complete a credit application (please allow ample time for processing). JBT #1 Rated accounts may receive initial order only on open terms prior to sub-96-97 18K Gold/Sterling Pendants mitting application. Unless prior credit arrangements have been made, all orders must be paid in advance 18K GOLD OVER STERLING of shipment. We are not able to ship merchandise to past due accounts. We reserve the right to change GUARANTEED not to wear off terms and/or credit limits without notice. 1.5% per month will be added to all past due balances. For the 98-101 18K Gold/Sterling Hoops18K GOLD OVER STERLING convenience of our customers, we also accept Visa, MasterCard, American Express and Discover.GUARANTEED not to wear off102-104 18K Gold/Sterling Chain18K GOLD OVER STERLING Customer ServiceGUARANTEED not to wear off Our Order Department and Shipping personnel are trained to accommodate the different needs of our customers. If an unresolved problem arises, or a situation requires special attention, please feel free to 2 TERMS & contact our Customer Service Manager directly at 845-735-7373.CONDITIONS'